FAQ

Q: What makes you so different than the other transporters?

A: There are a few points, but the most important one is this: I just enjoy working with and helping people. Especially CYCLISTS

 

Q; Were do we drop our bikes off?

A: Bike/s need to be dropped off in Midrand 273 Brand st President Park Halfway House (close to Gallagher Estate)

(For your convenience we could also come and pick up your bicycle at your work office or home for a small extra charge. JHB/PTA only.)

 

Q: Do you dismantle the bike / or make any adjustments to the bike?

A: No adjustments are made to the bike, every bike is packed and wrapped in it’s own blanket, and I would like to assure you that I will take good care of your BIKE.

 

Q: How are the bikes transported?

A: Bikes are transported in a enclosed trailor, they are all secured and are not exposed while in transit.

 

Q: When do I need to drop the bike?

A: We will be loading the bikes, the Monday prior to the event, time for dropping bikes will be communicated to you via SMS.

 

Q: When can I collect my bike?

A: We communicate via SMS to keep you updated on the arrangements for each individual event.

 

Q: What time would you be there?

A: We communicate via SMS to keep you updated on the arrangements for each individual event.

 

Q: Can I send some extra goods along?

A: Yes you can, you just need to make the arrangement. However, there will be a small fee for this service.

 

Q: How do we find you after the event?

A: I will be at the end, waiting so you just cycle up the street and hand your bike in.

 

Q: When would you be back in Jhb for us to collect our bikes?

A: We usually plan on leaving the day after the event, one day travailing, and the then the Tuesday or the Wednesday by 11H00, we will communicate via sms to inform you of collection times.